Delivery Policy

Last updated: 15 October 2026

Complaudi is a web-based software service. Nothing is shipped physically.

1. How the service is delivered

The Service is delivered online through your Complaudi account, which you can use from a web browser.

2. When access starts

Your subscription is activated after your payment is successfully confirmed by Razorpay. This is usually immediate. In rare cases, such as a delayed confirmation from your bank, it can take longer; your subscription is activated as soon as the payment is confirmed.

3. Confirmation and invoice

After a successful payment you receive a confirmation and a GST invoice by email at the address on your account.

4. If access does not start

If your payment succeeded but your subscription is not active, contact us with your Razorpay payment ID. See also our Cancellation & Refund Policy.

5. Contact